Policies

Booking Policy

All quotes are subject to availability and subject to change until a deposit is made. We generally accept Visa, Mastercard, Discover, American Express, Cashier’s checks, and money orders. Personal checks are not accepted. Please review the following information before booking:

Revisions and Changes

Any revisions or changes made to a reservation are subject to a mandatory $50.00 change fee in addition to any other supplier fees.

Supplier fees:   Revision or change fees vary based on the class of service booked, if ticketing has been completed or if the change occurs within the hotel’s cancellation period. Revision or change fees are charged when any name, hotel, date or room category has been changed after deposit has been received. Before ticketing: $25.00 per change plus any change in fare. Exceptions include holiday travel and any special promotions. Fees could be as high as $150 or more per person plus any increase in fare or hotel promotion. Fee amounts are subject to change. After ticketing: several fees may be incurred: $25.00 per booking plus, $40.00 per booking to reissue hotel vouchers, $25.00 per booking to cover express delivery service (if within 14 days). If airline tickets are involved, fees of up to $150/ticket plus any increase in fare may apply to exchange tickets. Fee amounts are subject to change.

Cancellation Charges

As soon as a deposit has been received, the following cancellation penalties apply

Bookings canceled:

46 days or more prior to departure:

Minimum of $50.00 pp up to the full amount paid.

45-22 days prior to departure:

Minimum of $100.00 pp up to the full amount paid.

21-0 days prior to departure:

Minimum of $150.00 pp up to the full amount paid.

Once a booking has been paid in full, the following cancellation penalties apply:

The charges listed above PLUS:

All airline tickets:

Minimum of $100.00 per person, up to the full amount


The above airline fees are accurate at the time of publication and are based on non-holiday bulk fares.

Our supplier, Travel Impressions offers hundreds of Dedicated Vacation Flights to some of America’s most popular sun-and-sand destinations in Mexico and the Caribbean.

 

These carefully selected Dedicated Vacation Flights are comprised of both seats pre-purchased from airlines on their scheduled departures, and wholly chartered planes on well-known, reliable scheduled carriers, including: Frontier, JetBlue, AeroMexico, AirTran Airways, Alaska Airlines and Sun Country Airlines.

 

Dedicated Vacation Flight seats may feature different procedures regarding seat assignments and baggage fees. Seat assignments may not occur until airport check-in. Please visit

http://content.travimp.com/quest/ag_baggage_dvf.html to review the baggage fee information. Dedicated Vacation Flight seats and published fare seats may be available on the same flight. Certain restrictions may apply to Dedicated Vacation Flight seats that are not applicable to published fare seats.

 

Because the Dedicated Vacation Flights are contracted so far in advance, departure times are good-faith estimates based on the current year’s schedule and flight patterns. Exact times may be subject to change between when the flight is booked and the airline announces its formal schedule. Although rare, fluctuations may be a difference of several hours; therefore, we encourage advance bookers to be flexible. In some instances, flights may depart later, but flights may also depart earlier.

 

Please reconfirm your flight times prior to leaving for the airport. In the event a Dedicated Vacation Flight is indeed cancelled, Travel Impressions will provide a refund for the air portion in the original form of payment.

Additionally, Travel Impressions’ Cancel for Any Reason Waiver and Trip Protection Plan is still fully applicable toward Dedicated Vacation Flights.

 

Dedicated Vacation Flight Cancellation and Change fees

 

Notice Received in

advance of departure

Dedicated Vacation Flight

Cancellation Penalties

Dedicated Vacation Flight

Booking Changes

Dedicated Vacation Flight

Name Changes

45 days or more

$45 per person

$45 per person

$45 per person

44 – 31 days

$125 per person

$75 per person

$75 per person

30 – 8 days

100% air

$250 per person

$250 per person

7 – 0 days

100% air

$500 per person

$500 per person

Additional Charges:

Depending on the tariff, from $100.00 to the full amount of the airfare may be forfeited. Hotel penalties often apply, and the amount varies by hotel. Cancellation penalties may vary depending on travel dates and hotel, due to certain hotel cancellation policies and airfare tariffs. Penalties up to the full amount paid may apply over holidays, peak periods and promotional sales. Airfare is normally non-refundable unless covered by trip cancellation insurance.

*****CANCELLATION INSURANCE IS HIGHLY RECOMMENDED*****

AIRLINE FUEL SURCHARGES MAY BE IMPOSED BY THE AIRLINES AFTER DEPOSITING AND WILL BE APPLIED TO ALL AIRLINE TICKETS NOT PAID IN FULL. AIRLINES PERIODICALLY CHANGE FARE STRUCTURES FOR ALL BULK AIR SEATS. THE AIRLINE MAY REQUIRE FULL PAYMENT OF THE FARE AT ANYTIME IN ORDER TO AVOID ANY INCREASE IN COST. ALL NON-TICKETED AIR SEATS MAY BE SUBJECT TO AN ACROSS THE BOARD INCREASE IN FARE EVEN AFTER A DEPOSIT IS MADE TO HOLD THE SPACE. IN THE EVENT OF A CHANGE IN FARE STRUCTURE, THE AIRLINES TYPICALLLY, BUT NOT ALWAYS, PROVIDE NOTICE OF FINAL TICKETING DEADLINE IN ORDER TO AVOID THIS INCREASE. FULL PAYMENT FOR THE AIRFARE WILL BE REQUIRED BY THE DEADLINE OR THE INCREASED COST WILL BE PASSED ON TO THE TRAVELER. THESE DECISIONS ARE MADE BY THE AIRLINES AND ARE NOT A DECISION OF CARIBBEAN TOURS & CRUISES OR ALL INCLUSIVE OUTLET. IN THE EVENT OF A CHANGE IN FARE STRUCTURE, OUR SUPPLIERS MAY DECIDE TO TICKET THE AIRFARE WITHOUT HAVING FULL PAYMENT ON THE BOOKING. THE SUPPLIER WILL TICKET THE AIRFARE TO AVOID THE INCREASE IN FARE AND FULL CANCELLATION PENALTIES WILL BE APPLICABLE TO THE ENTIRE DEPOSIT.

Terms and Conditions

RESPONSIBILITY – This agency is acting as intermediary and agent for suppliers (identified on trip confirmation) in selling services, or in accepting reservations or bookings for services which are not directly supplied by this travel agency (such as air carriage, hotel accommodations, ground transportation, meals, tours, cruises, etc.). This agency, therefore, shall not be responsible for any personal injuries, death, property damage, accident, disruption of travel, change of itinerary, irregularity, loss or delay, to you or your travel companions or group members, resulting from : (1) breach of contract or any intentional or careless actions or omissions on part of such suppliers; (2) any defect in any means of transportation; (3) terrorist activities, political or social unrest, labor problems, mechanical or construction difftculties, monetary crises, diseases, local laws, climatic conditions, abnormal conditions or developments; or (4) any other actions, omissions or conditions outside the travel agent’s control. By embarking upon his/her travel the traveler voluntarily assumes all risks involved with such travel, whether expected or unexpected. Traveler is hereby warned of such risks, and advised to obtain appropriate insurance coverage against them, including but not limited to travel medical insurance, lost & damaged baggage insurance, and/or trip cancellation insurance. Your retention of tickets, reservations or bookings after issuance shall constitute a consent to the above, and an agreement on your part to convey the contents hereto to your travel companions or group members.

General Travel Information

WE STRONGLY SUGGEST THAT ALL PASSENGERS REPORT TO THE AIRPORT TWO HOURS PRIOR TO INTERNATIONAL DEPARTURE TIMES AS LISTED ON YOUR FLIGHT ITINERARY.

ENTRY REQUIRMENTS-Proof of Citizenship

 

Travelers to and from the Caribbean, Bermuda, Panama, Mexico, Costa Rica and Canada will be required to have a passport. This requirement applies to children. Passports may be acquired by visiting a passport agency or the local post office for an application.  Details are provided at the  travel.state.gov website.  Passports may be expedited for a fee.  Birth certificates are NOT an acceptable form of identication for travel. A passport is mandatory.

Travel to Costa Rica requires a passport that is valid for 6 months after scheduled travel dates.

It is the responsibility of all traveling parties to verify that all requirements are met for admission into the destination country. Please visit travel.state.gov for specific information and requirements for your destination. 

 

******THE TOUR OPERATOR AND AIRLINE WILL BE UNABLE TO MAKE ANY REFUND DUE TO YOUR FAILURE TO BRING THE PROPER DOCUMENTATION. ******

NON-U.S. CITIZENS MUST CHECK WITH THE APPROPRIATE CONSULATE OR TOURIST BOARD REGARDING ENTRY REQUIREMENTS. A DRIVER’S LICENSE
AND A CERTIFIED COPY OF A BIRTH CERTIFICATE IS NOT ACCEPTABLE AS PROOF OF CITIZENSHIP.

ISLAND DEPARTURE TAX

EACH INDIVIDUAL IS RESPONSIBLE FOR HIS OR HER DEPARTURE TAXES THAT MUST BE PAID UPON DEPARTING THE ISLAND AT THE END OF YOUR VACATION. THESE ARE PAYABLE IN CASH UPON CHECK-IN AT THE AIRPORT. DEPARTURE TAXES ARE SUBJECT TO CHANGE. PLEASE CONSULT THE APPROPRIATE TOURIST BOARD FOR UP TO DATE INFORMATION REGARDING DEPARTURE TAXES AND FEES. THE JAMAICAN, MEXICAN, AND DOMINICAN REPUBLIC DEPARTURE TAXES ARE INCLUDED IN MOST PACKAGES BOOKED WITH AIRFARE. TRAVELERS MAY BE REQUIRED TO PURCHASE A TOURIST CARD WHEN ENTERING SOME DESTINATIONS. (DOMINICAN REPUBLIC CURRENTLY REQUIRES THE PURCHASE OF A $10 TOURIST CARD)

MOST IMPORTANTLY, ENJOY YOUR TRIP! THANKS FOR CHOOSING ALL INCLUSIVE OUTLET!!!!!

CARIBBEAN TOURS & CRUISES/ALL INCLUSIVE OUTLET
1050 MONARCH STREET SUITE 301
LEXINGTON KY 40513
1-888-403-2822

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